Privacy Policy
How we collect, use, and protect your personal data — in compliance with Brunei's PDPO and GDPR.
Last updated: 26 February 2026
Introduction
CreativePressLab ("we", "us", "our") is committed to protecting the privacy of individuals who visit our website at creativepresslab.com and use our services.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data in accordance with Brunei Darussalam's Personal Data Protection Order (PDPO) as administered by AITI, and the General Data Protection Regulation (GDPR) for visitors from the European Union.
Data We Collect
📝 Contact Form Data
When you submit our contact form, we collect your name, email address, phone number (optional), project type, and message content. This data is collected solely to respond to your enquiry and is transmitted securely via email to our team.
📊 Analytics Data (Google Analytics)
We use Google Analytics to understand how visitors interact with our website. This service may collect:
- IP address (anonymised)
- Browser type & version
- Operating system
- Pages visited & time spent
- Referring website
- Device type & resolution
Opt out via the Google Analytics Opt-out Add-on.
🔒 Security Verification (Cloudflare Turnstile)
We use Cloudflare Turnstile on our contact form to prevent spam. This service may collect technical data such as your IP address and browser characteristics, processed per Cloudflare's Privacy Policy.
Purpose of Collection
Under the PDPO, we collect and use personal data only for:
- To respond to enquiries — Processing and replying to contact form submissions
- To improve our services — Analysing website usage to enhance user experience
- To prevent abuse — Security verification to protect against spam
- To comply with law — As required under Brunei Darussalam legislation
Consent
By submitting our contact form and ticking the consent checkbox, you explicitly consent to the collection and processing of your personal data as described in this policy. You may withdraw consent at any time by contacting us at hello@creativepresslab.com.
Data Sharing & Disclosure
We do not sell, trade, or rent your personal data. We may share data with:
- Google LLC — Analytics processing (Google Analytics)
- Cloudflare, Inc. — Security verification (Turnstile)
- Law enforcement — If required by law under Brunei Darussalam jurisdiction
Data Retention
Contact form data is retained in our email system for as long as necessary to fulfil the purpose of collection. Analytics data is retained per Google Analytics' default periods. You may request deletion of your data at any time.
Your Rights
Under the PDPO and GDPR, you have the right to:
- Access — Request a copy of personal data we hold about you
- Correction — Request correction of inaccurate data
- Deletion — Request deletion of your personal data
- Withdraw consent — Opt out of data collection at any time
- Portability — Request data in a machine-readable format (GDPR)
To exercise any rights, contact hello@creativepresslab.com.
Cookies
Our website uses the following cookies:
| Cookie | Purpose | Duration |
|---|---|---|
| _ga | Google Analytics — distinguish users | 2 years |
| _ga_* | Google Analytics — session state | 2 years |
| cf_clearance | Cloudflare — security verification | 30 min |
Data Security
We implement industry-standard security measures including SSL/TLS encryption, security headers (Content Security Policy, HSTS, X-Frame-Options), and server-side input validation to protect your personal data.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
Contact Us
If you have questions about this policy or wish to exercise your data rights:
CreativePressLab
For data protection concerns in Brunei, contact the Authority for Info-communications Technology Industry (AITI).